Privacy Policy

Who we are

Our website address is www.ebonrose.co.za

Introduction

At Ebon Rose, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information (POPI) Act of South Africa.

Information we collect

We collect and process the following types of information:

name and surname
email address
contact details (e.g. phone number, delivery address)
payment information (e.g. credit card details)
online identifiers (e.g. IP address, cookies)

Purpose of collection

We collect and process your information for the following purposes:

to process and fulfill your orders
to communicate with you about your orders and our services
to improve our website and services
to comply with legal and regulatory requirements

Sharing of information

We will not share your personal information with third parties without your consent, except:

to process payments and fulfill orders
to comply with legal and regulatory requirements
to protect our rights and interests

Security measures

We implement reasonable security measures to protect your personal information, including:

secure servers and databases
encryption of sensitive information
access controls and authentication

Your rights

You have the right to:

request to access your personal information
request correction or deletion of your personal information
lodge a complaint with the Information Regulator

Cookies and tracking

We use cookies and tracking to improve your experience on our website. You can manage your cookie preferences within your browser settings.

Changes to this policy

We may update this policy from time to time. We will notify you of any changes by posting a revised policy on our website.

Contact us

If you have any questions or concerns regarding this policy, please contact us at:

info@ebonrose.co.za
whatsapp 077 369 6714

POPI ACT COMPLIANCE

We are committed to complying with the POPI Act and will:

process your information lawfully and fairly
collect and process your information for specific and legitimate purposes
keep your personal information accurate and up to date
implement reasonable security measures to protect your personal information
allow you to access and correct your personal information

By using our website and providing your personal information, you consent to our processing of your information in accordance with this privacy policy.